TriageAI is a HIPAA-compliant platform that listens to patient voicemails, transcribes them, and automatically creates structured patient cases based on urgency and symptoms. It saves staff time and ensures no critical message is overlooked.

On average, each voicemail takes about five minutes to listen to, document, and route. For practices handling hundreds or thousands of voicemails each month, this adds up to dozens of staff hours. TriageAI completes this process instantly, allowing staff to focus on patient care.

Yes. TriageAI is built on HIPAA-compliant infrastructure with encryption, access controls, and audit trails. We also sign BAAs to meet your compliance needs.

Yes. We integrate with leading EMRs like Athenahealth, Epic, and Cerner via APIs. For unsupported systems, we can build custom solutions.

No. TriageAI is designed to support, not replace your team. It eliminates repetitive, administrative tasks while leaving clinical decisions and patient interactions to your staff.

Our platform uses medical-grade transcription engines combined with clinical AI models, achieving >95% accuracy. Staff can always review and edit outputs.

We offer flexible options: per-voicemail pricing or flat-rate subscriptions based on your volume. We also provide a free email trial so you can measure the value before committing.

Onboarding usually takes 2–4 weeks depending on your integration needs.

Soon! As an advanced feature, TriageAI can call patients back using a natural human-like voice for simple updates, saving even more staff time.

Because it helps reduce administrative delays and ensures your concerns are addressed sooner. This means staff can spend more time on patient care instead of clerical tasks.

On average, each voicemail takes about 5 minutes for staff to process. If your practice receives 1,000 voicemails per week, that equals: • 5,000 minutes per week (83 staff hours) • ~333 staff hours per month • That’s nearly 2 full-time employees’ worth of time annually dedicated just to voicemail management. TriageAI processes these voicemails instantly, saving hundreds of staff hours and allowing your team to spend more time directly on patient care.